Need help with your purchase? Check out our comprehensive list of commonly asked questions and detailed answers. From delivery and installation, to exchanges and returns, this is your go-to resource for information about buying art online.
Do the prints/paintings come ready to hang?
What is the difference between "Fine Art Print" and "Art Print"?
Do the paintings come with frames?
Do you offer framing services for other art works?
Can we frame the customised paintings?
What is the delivery schedule like?
Are there any charges for delivery and/or installation?
Delivery and installation fee is $120 for first piece and $30 (below size of 1800mm and $50 above size of 1800mm) for each subsequent piece within Singapore.
*FREE DELIVERY FOR SINGAPORE ORDERS ABOVE $2000 IN A SINGLE RECEIPT.*
Please ensure that the address provided is correct, and that someone is present to receive the package at the time of delivery. If the address is incorrect, or no one is present, the delivery will be considered unsuccessful, and the package will be returned to the gallery. Thereafter, please collect the package from the gallery directly. Delivery fees are non-refundable.
Must I be present during the scheduled delivery and/or installation timing?
Can I exchange or refund my art piece?
How can I make payment for my purchase?
- American Express
- Bank Transfer